Shipping & Returns | GLOBAL FASHION
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SHIPPING & DELIVERY

1) What are the shipping charges?

Delivery charge varies with each product. Mostly we provide FREE delivery in India. Some items may have a shipping cost depending on the nature of the product. For International orders, the shipping charges are different for different items and is mentioned clearly on the product page. Also Prices may be different for different countries to account for shipping costs and prices listed in INR are only for India.


2) What is the estimated delivery time?

The estimated time of delivery is within 7 working days for domestic orders and 21 working days for international orders. All orders get shipped within 5 days from our warehouse.


3) How will the delivery be done?

We try to process all deliveries through reputed courier companies like Bluedart, Aramex, DTDC, DHL and Fedex. In some cases, where the pin/zipcode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.


4) Does Global Fashion deliver internationally?

Yes, we do deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use DHL, DTDC, India Post or FEDEX to deliver your shipments safely and timely to you.


5) How can I track the delivery of my order?

All items are delivered through reputed courier partners who will provide a Tracking ID for your order. We also email you the tracking details after we dispatch your order.


6) Why is the COD option not offered in my location? Availability of Cash on Delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.


7) What does "Out of Stock" mean?

It means that currently, the item is not available for sale.


8) How are items packaged?

All items are carefully packaged as to avoid any form of damage.


9) Who would be responsible for paying local taxes in countries outside of India?

Customs Duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.


10) Track your shipments https://globalfashion.aftership.com

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RETURN POLICY

1) What is Global Fashion Return Policy?

Our "100% Buyer Protection Program" allows for easy returns and refunds for:Products which you may not like for quality, color or design related issues Products which you received in "Damaged/Defective/Broken" condition Products not as per description/photo on the website All products must be returned in their original condition along with the bills and labels. Please follow the below given steps to register your dispute within 3 days of receipt of the product. Disputes registered after 3 days of delivery may not be entertained by us.


2) How to raise dispute for an order?

You can raise a dispute within 3 days of delivery: By sending an email to support@amrozia.in with images of broken/defective/damaged products within 3 days of delivery. Please mention your order number in the email.(We need photos of the products received so that we can defend your dispute). Please add Bank Details in case of Cash On Delivery Order. Please mention Reason for Return.


3) What happens after a dispute is raised?

After we review your return request, you will receive an email containing the instructions and return shipping address to which you need to send back the product within 10 days. We recommend using an online traceable courier service for returning your items.


4) Who pays for the delivery charges for returning of products?

Buyer has to bear the return delivery charges. We will reimburse you the delivery charges only if the product received by you was in "Damaged/Defective/Broken" condition


5) What items are not returnable?

Items falling under following categories CANNOT be returned Custom stitched products Inner wear All types of Accesories - Earrings, Necklace, Pendants

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